{"id":71,"date":"2023-01-18T14:47:09","date_gmt":"2023-01-18T14:47:09","guid":{"rendered":"https:\/\/rafflesonlineplatforms.com\/?page_id=71"},"modified":"2023-01-18T16:48:59","modified_gmt":"2023-01-18T16:48:59","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/rafflesonlineplatforms.com\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"<p>Last updated January 01, 2023<\/p>\n<p>Thank you for your purchase. We hope you are happy with your purchase. However,<br \/>if you are not completely satisfied with your purchase for any reason, you may return<br \/>it to us for a full refund only. Please see below for more information on our return<br \/>policy.<\/p>\n<p>RETURNS<br \/>All returns must be postmarked within fourteen (14) days of the purchase date. All<br \/>returned items must be in new and unused condition, with all original tags and labels<br \/>attached.<\/p>\n<p>RETURN PROCESS<\/p>\n<p>To return an item, please email customer service at<br \/>admin@rafflesonlineplatforms.com to obtain a Return Merchandise Authorization<br \/>(RMA) number. After receiving a RMA number, place the item securely in its original<br \/>packaging and include your proof of purchase, then mail your return to the following<br \/>address:<br \/>Raffles Online Platforms<br \/>Attn: Returns<br \/>RMA #<br \/>4\/27A Galkanda Road Aniwatte<br \/>Kandy, 20000<br \/>Sri Lanka<\/p>\n<p>Please note, you will be responsible for all return shipping charges. We strongly<br \/>recommend that you use a trackable method to mail your return.<\/p>\n<p>For digital goods or services, please email admin@rafflesonlineplatforms.com along with the proof of purchase and we will contact you to coordinate the refund.<\/p>\n<p>Please Note<br \/>\u25cf All refunds will be directed to the Payment-Initiated media.<\/p>\n<p>REFUNDS<br \/>After receiving your return and inspecting the condition of your item, we will process<br \/>your return. Please allow at least two (2) days from the receipt of your item to<br \/>process your return. Refunds may take 1-2 billing cycles to appear on your credit<br \/>card statement, depending on your credit card company. We will notify you by email<br \/>when your return has been processed.<\/p>\n<p>EXCEPTIONS<br \/>For defective or damaged products, please contact us at the contact details below to<br \/>arrange a refund or exchange.<\/p>\n<p>QUESTIONS<\/p>\n<p>If you have any questions concerning our return policy, please contact us at:<br \/>0772920111<br \/>admin@rafflesonlineplatforms.com<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last updated January 01, 2023 Thank you for your purchase. We hope you are happy with your purchase. However,if you are not completely satisfied with your purchase for any reason, you may returnit to us for a full refund only. Please see below for more information on our returnpolicy. RETURNSAll returns must be postmarked within [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/rafflesonlineplatforms.com\/index.php\/wp-json\/wp\/v2\/pages\/71"}],"collection":[{"href":"https:\/\/rafflesonlineplatforms.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/rafflesonlineplatforms.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/rafflesonlineplatforms.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/rafflesonlineplatforms.com\/index.php\/wp-json\/wp\/v2\/comments?post=71"}],"version-history":[{"count":3,"href":"https:\/\/rafflesonlineplatforms.com\/index.php\/wp-json\/wp\/v2\/pages\/71\/revisions"}],"predecessor-version":[{"id":130,"href":"https:\/\/rafflesonlineplatforms.com\/index.php\/wp-json\/wp\/v2\/pages\/71\/revisions\/130"}],"wp:attachment":[{"href":"https:\/\/rafflesonlineplatforms.com\/index.php\/wp-json\/wp\/v2\/media?parent=71"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}